Privacy Policy

At Retro Digi Dub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video digitizing and editing services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you place an order or inquire about our services, we may collect personal information such as your name, email address, phone number, and mailing address.

Media Files: When you send us your video tapes or files for digitizing, editing, or transfer, we may temporarily retain the media files to complete your project.

Payment Information: For processing payments, we may collect information necessary to complete the transaction. All payment data is securely processed by third-party payment processors; we do not store your full payment details.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing our video digitizing and editing services.
• Processing and fulfilling orders.
• Communicating with you about your project status, inquiries, or any issues with your order.
• Improving our website, services, and customer experience.
• Complying with legal obligations and resolving disputes.

3. How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share information with third-party service providers  who assist us in processing payments, shipping orders, or enhancing our website and services.
• Legal Compliance: We may disclose your information if required by law or to  protect our rights, property, or safety.

We do not sell or rent your personal information to third parties.

4. Security of Your Information

We use secure technologies and practices to protect your information. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Retention of Media Files

Your media files are retained only for the time necessary to complete the project. Once completed and delivered, physical media is returned, and digital files are securely deleted within [Specify Time Frame, e.g., 30 days] after delivery unless otherwise agreed upon.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyse usage, and personalize content. You can adjust your browser settings to refuse cookies if desired.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to restrict certain uses. Please contact us if you wish to exercise these rights.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Retro Digi Dub
Email: retrodigidub@gmail.com
Phone: +4407972600089

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.